Gartner’s top 10 strategic technology trends for 2023

Gartner has published its list of the top 10 strategic technology trends companies need to explore over the next year, highlighting those that will lead to significant change and opportunity over the next five to 10 years.

Top 10 strategic technology trends for 2023:

In a Gartner survey, chief executive officers reported that environmental and social change are among the top 3 priorities for investors today, behind earnings and revenue. For this reason, leaders need to invest more in innovative solutions aligned with ESG (environmental, social, and governance) requirements to achieve sustainability goals.

According to Gartner, to achieve sustainability goals, companies need a new sustainable technology framework that increases the energy and material efficiency of IT services and enables business sustainability through technologies such as traceability, analytics, renewable energy and AI.

The company predicts that by 2027, more than 40 percent of large organizations worldwide will use a combination of Web3, augmented reality (AR) cloud and digital twins in Metaverse-based projects to increase revenue

Gartner anticipates that a full metaverse will be device agnostic and not owned by a single vendor. It will have its own virtual economy enabled by digital currencies and non-fungible tokens (NFTs).

A superapp combines the functions of an app, a platform and an ecosystem into one application. It is a platform for third parties to develop and publish their own mini-apps while having their own functionalities. Gartner predicts that by 2027, more than half of the world’s population will be daily active users of multiple superapps.

According to Frances Karamouzis, VP Analyst at Gartner, while most examples of superapps are mobile apps, the concept can also be applied to applications like Microsoft Teams and Slack.

Adaptive artificial intelligence (AI) systems retrain models and learn within runtime and development environments based on new data to quickly adapt to changes in real-world circumstances that were not anticipated or available during initial development. They use real-time feedback to adjust targets, making them suitable for operations where rapid changes in the external environment or changing business goals require a streamlined response, according to Gartner.

Digital immunity combines data-driven operational insights, automated and extreme testing, automated incident resolution, software development within IT operations, and security in the application supply chain to increase system resilience and stability. Gartner predicts that companies investing in building digital immunity will reduce system downtime by up to 80 percent by 2025.

Observable data reflects the digitized artifacts such as logs, traces, API calls, dwell times, downloads and file transfers that appear when a stakeholder takes some type of action, Gartner reveals. Applied observability feeds back these observable artifacts in a highly orchestrated and integrated approach to accelerate organizational decision-making.

  • AI trust, risk and security management

A Gartner survey in the US, UK and Germany found that 41 percent of organizations have experienced an AI data breach or security incident. The same survey also found that organizations that actively manage AI risk, privacy, and security achieved improved AI project outcomes.

Businesses need new capabilities to ensure model reliability, trustworthiness, security, and privacy. The AI ​​Trust, Risk and Security Management (TRiSM) requires the collaboration of participants from different business areas to implement new measures.

Industrial cloud platforms offer a combination of Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS) and provide industry-specific sets of modular capabilities to support industry-specific business use cases. Gartner predicts that by 2027, approximately half of organizations will use industry-specific cloud platforms to accelerate their business initiatives.

Enterprises can use the bundled capabilities of industry cloud platforms as building blocks to create unique and differentiating digital business initiatives that offer agility, innovation and reduced time to market while avoiding lock-in.

Gartner defines platform engineering as “the discipline of building and operating internal self-service developer platforms for software delivery and lifecycle management.” The goal of platform engineering is to optimize the developer experience and accelerate the delivery of customer value by the product teams.

Gartner predicts that by 2026, 80 percent of software development companies will establish platform teams, and that 75 percent of these will include developer self-service portals.

  • Wireless Value Realization

Businesses will use a variety of wireless solutions, from office Wi-Fi to mobile device services to low-power services and even cellular connectivity. Gartner predicts that by 2025, 60 percent of businesses will be using five or more wireless technologies simultaneously.

As networks move beyond just connectivity, they will provide insights using built-in analytics, and low-power systems will harvest power directly from the network. This means the network becomes a source of direct business value.


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