Speech recognition software support technology is growing in popularity partly due to COVID-19; However, the technology itself dates back to the 1950s. “Hey, Google” and “Hey, Alexa” are now common phrases in everyday life, making it easier for consumers to open apps, navigate and edit text hands-free.
But not only consumers use the advantages of speech recognition. Business versatility is driving the need for speech recognition. With noise reduction (NR) technology, voice-enabled solutions can be better used in real industry to provide secure, contactless professional communication to deliver accuracy, speed and efficiency and promote safety in the field.
The popularity of speech recognition technology has increased across many industries, including those working in harsh environments. Its implementation in devices improves quality of work and promotes safety in the following seven markets:
- Utilities: Speech recognition can streamline utility operations while providing a better customer experience. The software can notify utility companies with instant updates about outages and site safety. For example, it can help field workers navigate potentially dangerous situations while still having hands-free access to critical information.
- Industrial manufacturing: Speech recognition can help users overcome complex troubleshooting challenges, change programming or robot control algorithms, and reduce training time for new employees. It can also help increase productivity by providing employees with on-demand support and accurate performance measurements. Additionally, it can speed up inventory management by accepting a verbal count and automating the reordering process.
- Transport and logistics: Drivers in the transportation industry use voice recognition to improve safety in long-haul fleet deliveries. For example, drivers can inquire about weather conditions or driving directions without touching a device or taking their attention off the road. In the logistics industry, voice recognition reduces the need for employees to carry around portable devices and improves the accuracy, speed and safety of order picking.
- Automobile: With speech recognition software, an automotive technician can verbally ask questions via a rugged tablet during a repair without having to leave his tools. It’s also an integral part of autonomous driving, where the driver takes a back seat and lets voice-recognition software take over, commanded by a series of voice commands.
- Oil and gas: Voice recognition technology provides remote support to field technicians and can answer and provide real-time information. It can also enhance machine control to understand and execute verbal commands, eliminating the need for technicians to be physically present in a high-risk area. In addition, field workers can use voice technology to call for help and limit the need for manually dialed emergency calls.
- Public safety: Speech recognition helps law enforcement agencies instantly grasp what happened in a given situation, improving the accuracy of police reports. It also reduces the number of staff needed in a department, lowers the administrative burden and saves the cost of hiring an outside transcriber and creates a more efficient workflow.
- Emergency services: Speech recognition provides speed and on-the-fly accuracy when emergency responders respond to an emergency call. For example, a paramedic can describe the current situation in the voice recorder while performing critical care procedures such as CPR or field intubation.
Driven by the explosion of Internet of Things (IoT) applications and the COVID-19 pandemic, speech recognition software assistive technology has become a transformative tool that will permeate and enhance robust industries. Speech recognition has the accuracy, speed, and efficiency to streamline operations, solve complex troubleshooting challenges, improve safety in long-haul fleet deliveries, and more across a variety of resilient industries. The use of speech recognition assistive technology revolutionizes worker safety and efficiency and is a must in any high-risk industry.